FAQs

WHAT IS YOUR RETURN POLICY?

You are eligible for a return if the product you received is not as described or you’re not satisfied with the product. Only the best customer support! See details

HOW LONG DOES SHIPPING TAKE?

  • Free shipping is possible thanks to a storage system that allows to have effective service and low costs.
  • Shipping normally takes around 5-15 days to USA. Other countrys can take a bit longer ( 5-35 days).

WHAT IS THE CURRENCY?

All our prices are in American Dollar (USD).

WHERE IS MY ORDER?

If you have received an order confirmation email from us, don’t panic! It is in safe hands, it will be delivered. If you feel your shipment is late please request tracking information by email or via contact form.

HOW CAN I PAY ?

It’s quite easy. Just proceed to checkout, choose your payment gateway and follow the instructions

WHAT CREDIT CARDS ARE SUPPORTED?

We support all major credit cards and Paypal. Using Paypal you can also pay with local payment systems (wire, banktransfer, SEPA) in most countries.

WHEN IS MONEY CHARGED AFTER I ORDER?

Money is charged from your credit card or Paypal account immediately after your order has been processed.

WHAT IS PAYPAL EXPRESS CHECKOUT?

With Paypal Express you can check out without filling our checkout form. Paypal will transmit your address registered with Paypal as shipping address. If you wish to send to a different address please use our checkout form and provide data.

ATTENTION: Paypal Express will take over all products in cart – please check amount charged.

WHERE CAN I FIND A DISCOUNT CODE?

We send out discount codes regularly to those who are subscribed to our email list. If you wish to subscribe, scroll to the bottom of the page and enter your email.

YOU RECENTLY UPDATED YOUR SITE?

Yes! That’s true! Please give us feedback and if you encounter any problems report them to us at our contact us page!